Delivery Policy

• Delivery usually takes 3-4 working days and all items are recorded mail.
• UK Recorded Shipping: £6.50 for the first 2 items and £2 for each additional item.
• Rest of the World: £10 for the first 2 items and £2 for each additional item.

Cancellation / Refund Policy

• Any cancellations must be made within 24 hours of ordering before the item is shipped to obtain a full refund.
• After this please follow Return/Refund policy.

Return / Refund Policy

• Within 7 days the customer has the right to return the product for an alternative choice or a full refund.
• The customer must pay for the relevant shipping fees to return the item and any subsequent purchases.

Customer Service Contact Information

• For customer service contact information please see contact page.

Privacy Policy

• Jennifer Wade takes online privacy very seriously, the security and protection of our customers personal information is our top priority.
• Your email address, phone number or address will never be given or sold to anyone else.
• If you wish to unsubscribe from the mailing list at anytime - just email us at jwj@jenniferwadejewellery.com with "unsubscribe" in the subject line, and we will do so immediately.
• Jennifer Wade jewellery DOES NOT store or retain any financial details.

For any other inquiries please read our FAQ section or email jwj@jenniferwadejewllery.com